Click & collect
store services
Throughout the UK our store staff remain at your service. Even in England, you can continue to use our stores as collection points for orders bought or reserved online, though where our stores have temporarily closed we have introduced some new safety measures to protect you and our staff.
Check them out below. In Wales and Scotland, you can continue to use our click and collect services as usual.
Buy online,
collect in store
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Add the product to the cart
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Select The North Face Store closest to you and complete your online order
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Collect your items in store
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Follow instructions you’ll see on store window
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You can check the status of your order and see when to pick it up in store using your order tracking number
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While you’re waiting, please maintain a safe distance outside the store.
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And if you’re not 100% satisfied with your order, you can return it online at TNF.com
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Reserve online,
buy in store
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Check availability of your items in store and complete reservation
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Select The North Face Store closest to you
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Follow instructions you’ll see on store window
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Pay your items in store by credit card and collect them
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You will be sent a confirmation email with instructions of when you can collect your order.
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Orders can be collected from 10am-5.30pm, Monday to Friday.
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While you’re waiting, please maintain a safe distance outside the store.
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Unfortunately, for health reasons you can’t try to item on in store, but if you’re not 100% satisfied with your order you can return it once the store reopens, up until 31.12.2020.
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