HOW IT WORKS

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STORES

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SERVICES

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PRICING

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TUTORIALS

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Mend and
make better

Keep your favourite gear in play for longer with The North Face Repair Service.

learn more

How it works

* Participating stores only, see locations below

1

Drop off

Drop off your damaged item(s) for repair at our store*. Consult with our staff about the repairs you need (apparel and equipment only). See our pricing. Get your QR code to track the progress of your order.

2

Repair

Our specialised team collect and transport your item(s) to our repair facility. Here, each garment undergoes a methodical restoration process.

3

Get notified

Upon completion of the repair process, you will receive an email notification, letting you know your item(s) are ready for collection.

4

Collect

Come back into store* and present your QR code to collect your newly refurbished items and get ready to hit the trails again.

Find your nearest drop-off store

The North Face Store Regent Street

88 Regent Street, London W1B5RS

DIRECTIONS

What services are available?

Open Seams

Seams coming undone? We’ve got you stitched up tight, keeping your gear in the game for longer.

Slider Replacement

Expert slider replacements keep your gear at peak performance.

Broken Stud

Don’t let a broken stud take you out the game. Our easy replacement keeps your gear like new.

Broken Buckle

Busted buckles are a thing of the past, get your gear in top condition with replacements from our team of experts.

Tears & Holes Repair

Wear and tear is part of the game. Keep damaged gear in play with a stitch or patch repair from our expert team.

Faulty Cord

Cut loose from faulty cords. We’ll mend your gears keeping you connected.

Faulty Elastic

Is your gear feeling loose? Replacing the elastic has never been easier with our team of experts.

Faulty Velcro

Strengthen your gear with new Velcro grips from our expert repairs team.