The North Face® products are fully warranted to the original owner against defects in materials and workmanship for two years
If a product fails due to a manufacturing defect we will either repair the product without charge, replace the productn (as long as the same exact item is still available) or credit the product at our discretion. This warranty does not cover damage caused by accident, improper care, negligence, laundering, normal wear and tear or the natural breakdown of colors and materials over extended time and use. We are currently unable to process repairs for items not covered under the terms of our warranty policy.
For warranty evaluation, the consumer must return the product to The North Face® dealer where it was purchased with the original purchase receipt. In case the item was bought on The North Face® Online Shop, please return it following our Return Policy
and make sure to select 'Item was defective' as return reason. If the 30 days return period has expired, please contact our Customer Service
This warranty gives specific legal rights; it does not affect any other statutory rights you may have as a consumer and which may vary from country to country.