If you have a question about your order or want to give us your feedback, feel free to contact us by email, phone or live chat.

The North Face® Customer Service - Europe

The North Face Customer Service team is receiving high volumes of requests at this time.
Please note that our local retail stores won’t be able to assist in case of any issue related to an online order.
We’ll do our best to respond as quickly as possible.

Email    -    CONTACT US

Phone (toll-free)   -    0800 328 0012        Monday-Friday:  8am - 6pm (GMT)

To view the status of your order and tracking information, please CLICK HERE.
For online returns, please CLICK HERE to get started.