DISCOVER OUR NEW
CLICK & COLLECT STORE
SERVICES

Your health is our priority.
Our stores are temporarily closed and we hope to be back soon.
In the meantime, explore our new click & collect services
and the safety measure we’ve put in place.

Find a store

Safety measures

Additional Services

Find a store

Additional Services

Safety measures

COVID-19
STORE UPDATE

The North Face always has and always will place the value of people above all else.

During these challenging times we recognise our responsibility to protect the health and well being of both our employees and our customers. For this reason, and in line with government restrictions to help slow the spread of the COVID-19, our stores are temporarily closed.

We hope to reopen soon. In the meantime, you can continue to shop online as usual and explore our new click & collect services.

In-store returns are not possible during this time, but we’ve extended our returns period until the end of March, so you can return unused items when our stores reopen.

To find your nearest store, please visit our Store Locator.

The North Face Family

1

check
opening
times

2

don't forget your mask

3

safe queueing is available outside

4

remember to maintain distance

5

hand sanitiser is available at the entrance

6

enjoy your shopping experience

The North Face always has and always will place the value of people above all else.

During these challenging times we recognise our responsibility to protect the health and well being of both our employees and our customers. For this reason, and in line with government restrictions to help slow the spread of the COVID-19, our stores are temporarily closed.

We hope to reopen soon. In the meantime, you can continue to shop online as usual and explore our new click & collect services.

In-store returns are not possible during this time, but we’ve extended our returns period until the end of March, so you can return unused items when our stores reopen.

To find your nearest store, please visit our Store Locator.

The North Face Family

STORE ADDITIONAL SERVICES

  • Check availability of your items in store and complete reservation

  • Select The North Face Store closest to you

  • Follow instructions you’ll see on store window

  • Pay your items in store by credit card and collect them

  • You will then be sent a confirmation email with instructions of when you can collect your order.

  • While you’re waiting, please maintain a safe distance outside the store.

  • Unfortunately, for health reasons you can’t try to item on in store, but if you’re not 100% satisfied with your order you can return it once the store reopens, up until 31.03.2021.

  • Check availability of your items in store and complete reservation

  • Select The North Face Store closest to you

  • Follow instructions you’ll see on store window

  • You will then be sent a confirmation email with instructions of when you can collect your order.

  • Pay your items in store by credit card and collect them

  • While you’re waiting, please maintain a safe distance outside the store.

  • Unfortunately, for health reasons you can’t try to item on in store, but if you’re not 100% satisfied with your order you can return it once the store reopens, up until 31.03.2021.

RESERVE ONLINE,
BUY IN STORE

Explore and select items from home, then complete your purchase in store.

Due to COVID-19 restrictions, we can only accept payment by credit card. It will be possible to collect your order from Monday to Friday, between 10 am and 5 pm.